FAQ

Creating your Spinbara Casino account is a quick and straightforward process that takes just a few minutes. Start by clicking the Sign Up button on our homepage and fill out the registration form with your basic information, including your full name, email address, date of birth, and preferred currency. You'll need to choose a strong password and provide a valid phone number for account security purposes. During registration, make sure all information matches exactly what appears on your official identification documents, as this will be verified later during the KYC process. Once you've completed the form and accepted our terms and conditions, you'll receive a confirmation email. Click the verification link in that email to activate your account. After activation, you can immediately log in and start exploring our games, though you'll need to complete identity verification before making your first withdrawal. Remember to choose your currency carefully during registration, as this cannot be changed later. We support multiple currencies including USD, EUR, CAD, AUD, and various cryptocurrencies like Bitcoin and Ethereum.

New players at Spinbara Casino can claim our generous welcome package worth up to €500 plus 200 free spins on their first deposit. This offer provides a 100% match bonus, meaning we'll double whatever you deposit up to the maximum amount. To claim this bonus, simply make your first deposit of at least €20, and the bonus funds will be automatically credited to your account. The 200 free spins are distributed over 10 days, with 20 spins credited daily, giving you extended opportunities to explore our slot collection. The bonus comes with a 35x wagering requirement on both the deposit and bonus amounts, while free spin winnings carry a 40x wagering requirement. You have 10 days from activation to meet these requirements, and there's a maximum bet limit of €5 per spin while the bonus is active. This welcome offer is available to players from most countries, though some regions may have reduced maximum bonus amounts. The bonus cannot be combined with other promotions, and standard terms and conditions apply to ensure fair play for all participants.

Currently, Spinbara Casino focuses on deposit-based promotions rather than no deposit bonus codes. Our welcome bonus and ongoing promotions are designed to reward players who make deposits, providing more substantial value through matched funds and free spins. While we don't offer traditional no deposit bonuses, we do provide excellent value through our welcome package and regular reload bonuses that give you extra funds to play with. Our Weekend Reload Bonus, for example, offers a 50% match up to €700 plus 50 free spins for deposits made Friday through Sunday. For VIP players at level 3 and above, we offer weekly cashback bonuses that provide a percentage of net losses back as bonus funds with just 1x wagering requirements. This essentially functions as a safety net for regular players, though it requires previous gaming activity. We occasionally run special promotional campaigns that may include free spins or bonus credits, so we recommend subscribing to our newsletter and checking our promotions page regularly for the latest offers and potential bonus code opportunities.

Spinbara Casino offers an extensive range of payment methods to accommodate players worldwide. Traditional options include Visa and MasterCard credit/debit cards, bank transfers, and popular e-wallets like Skrill, Neteller, and MuchBetter for quick and secure transactions. We're also crypto-friendly, accepting Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Cardano, Dogecoin, Ripple, and Tether. Cryptocurrency transactions often process faster and may offer enhanced privacy for players who prefer digital currencies. Additional payment options include Interac for Canadian players, PaySafeCard for those who prefer prepaid solutions, Neosurf, and Mifinity. Most deposit methods are processed instantly, allowing you to start playing immediately after funding your account. Withdrawal limits are set at €500 per day and €7,000 per month for standard accounts, with higher limits available for VIP players up to €30,000 monthly. Processing times vary by method, with e-wallets typically being fastest at 24-48 hours, while bank transfers may take 3-5 business days. All withdrawal requests are subject to our standard verification procedures.

Wagering requirements determine how many times you must play through bonus funds before you can withdraw winnings. At Spinbara Casino, most casino bonuses carry a 35x wagering requirement on the combined deposit and bonus amount, while free spin winnings have a 40x requirement. Here's how it works: if you deposit €100 and receive a €100 bonus (total €200), you'd need to wager €7,000 (35x €200) before you can withdraw bonus winnings. The requirement applies only to the bonus portion of your balance, and you can always withdraw your original deposit and any winnings from it. Different games contribute differently toward wagering requirements. Slots typically contribute 100%, while table games like blackjack and roulette may contribute less or be excluded entirely. Live dealer games usually contribute around 10-20% of each bet toward the requirement. You have 10 days to complete wagering requirements for most bonuses, and there's a maximum bet limit of €5 per spin while bonus funds are active. Our cashback bonuses for VIP players have much friendlier 1x wagering requirements, making them easier to clear.

Absolutely! Spinbara Casino is fully optimized for mobile play across all devices, including smartphones and tablets running iOS, Android, or Windows operating systems. Our mobile platform delivers the same high-quality gaming experience you'd expect from desktop play. You can access our entire game library through your mobile browser without downloading any additional apps. Simply visit our website on your mobile device, log in to your account, and start playing immediately. The interface automatically adapts to your screen size for optimal navigation and gameplay. Our mobile platform includes all the same features as the desktop version, including account management, deposits and withdrawals, bonus claims, and customer support access. Game loading times are optimized for mobile connections, and touch controls are intuitive and responsive. Popular games from providers like NetEnt, Pragmatic Play, and Evolution Gaming are specifically designed with mobile play in mind, featuring touch-friendly interfaces and portrait or landscape viewing options. Live dealer games also work seamlessly on mobile devices, bringing the real casino experience directly to your pocket.

Spinbara Casino features an impressive library of over 3,000 games from more than 70 leading software providers, ensuring diverse entertainment options for every type of player. Our slot collection includes classic three-reel games, modern video slots with innovative features, and progressive jackpot titles with life-changing prize pools. Table game enthusiasts can enjoy multiple variants of blackjack, roulette, baccarat, and poker, along with specialty games like craps and sic bo. Our live dealer section, powered by Evolution Gaming and Ezugi, offers real-time gaming with professional dealers broadcasting from state-of-the-art studios. Top software providers include industry leaders like NetEnt, Microgaming, Pragmatic Play, Play'n GO, and Yggdrasil, alongside innovative studios like Hacksaw Gaming, NoLimit City, and Big Time Gaming. This diverse provider network ensures fresh content with regular new game releases. We also feature unique game categories like crash games from Spribe, virtual sports from Kiron, and specialty titles from providers like Betgames. All games are regularly tested for fairness and feature certified random number generators to ensure legitimate outcomes for every spin, hand, or bet.

Yes, Spinbara Casino operates under proper licensing and regulation to ensure player protection and fair gaming practices. We maintain strict compliance with all applicable gambling laws and regulations in the jurisdictions where we operate. Our licensing ensures that all games are regularly audited for fairness, player funds are kept in segregated accounts separate from operational funds, and responsible gambling measures are implemented and enforced. We work only with licensed software providers who use certified random number generators. Player protection is a top priority, which is why we implement robust security measures including SSL encryption for all data transmission, secure payment processing, and strict identity verification procedures. Our games are tested by independent auditing companies to verify their fairness and randomness. We also maintain responsible gambling policies that include deposit limits, session time limits, cooling-off periods, and self-exclusion options. Players can access these tools through their account settings, and our customer support team is trained to assist with any gambling-related concerns or questions.

Account verification at Spinbara Casino is a standard security procedure required before your first withdrawal. This Know Your Customer (KYC) process helps prevent fraud and ensures compliance with anti-money laundering regulations. You'll need to provide three types of documents: proof of identity, proof of address, and proof of payment method. For identity verification, submit a clear photo of your government-issued ID (passport, driver's license, or national ID card) showing all four corners and ensuring all text is readable. Address verification requires a recent utility bill, bank statement, or government correspondence dated within the last three months that clearly shows your name and address matching your account registration. Screenshots or mobile phone photos of computer screens are not accepted. Finally, provide proof of any payment method used for deposits, such as a photo of your credit/debit card (covering the middle numbers for security) or a screenshot of your e-wallet account showing your name and account details. The verification process typically takes 24-72 hours once all required documents are submitted in acceptable format.

If you encounter technical issues while playing at Spinbara Casino, there are several troubleshooting steps you can take before contacting support. First, check your internet connection and try refreshing your browser or restarting the game you were playing. Clear your browser cache and cookies, as outdated stored data can sometimes cause loading or display problems. Ensure your browser is updated to the latest version and that JavaScript is enabled, as our games require these features to function properly. For mobile users, close other apps running in the background to free up memory and processing power. If you're using our mobile site, try switching between WiFi and mobile data to see if connection quality is affecting gameplay. If problems persist, our customer support team is available 24/7 via live chat and email at support@spinbara.com. When contacting support, provide details about the specific game you were playing, the type of device and browser you're using, and a description of the problem. Our technical team can investigate account-specific issues and provide personalized solutions.

Spinbara Casino is committed to promoting responsible gambling and provides comprehensive tools to help players maintain control over their gaming activities. We offer multiple self-management options that can be easily accessed through your account settings. Deposit limits allow you to set daily, weekly, or monthly maximum amounts you can deposit into your account. Once set, these limits cannot be increased immediately and require a cooling-off period before changes take effect. You can also set session time limits to control how long you spend playing. For players who need a break, we offer cooling-off periods ranging from 24 hours to 30 days, during which your account remains accessible for withdrawals but gambling is temporarily suspended. More serious situations can be addressed through our self-exclusion option, which closes your account for a minimum of six months. We also provide reality checks that remind you how long you've been playing, and you can set loss limits to cap how much you can lose in a given period. Our customer support team is trained to recognize problem gambling signs and can provide information about professional help organizations and treatment resources.